Caisse d'allocations familiales (Caf)
Accusé de réception et pièces à transmettre
The heading is the term used on the official page, not a quotation from the letter itself.
What it is
Confirmation that a démarche was filed online. It is not a decision: if the email says it will be processed on receipt of the pièces justificatives, the file waits for those documents.
What the rules provide
The confirmation itself needs no reply. Requested documents are sent through Mon Compte: without them the file does not move.
Deadline
The source gives no general deadline for sending documents. What is missing is shown in Mon Compte, under «Mes démarches».
Usual steps
- Log in to Mon Compte on caf.fr or in the Caf – Mon Compte app.
- «Mes démarches» → «A transmettre» tab: send each type of document separately; smartphone photos are accepted.
- A confirmation email arrives within minutes; the document is attached to the file a few hours later.
Where
caf.fr → Mon Compte → «Mes démarches»; source — caf.fr, «Transmettre un document via mon Compte».
How to tell it is genuine
Check your account, not the email: type caf.fr yourself and log in. Neither the sender's address, nor a logo, nor a link in the email proves anything.
Source: caf.fr — Questions/Réponses « Transmettre un document via mon Compte » (PDF) (2022-02-10) — checked 2026-10-16